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June 18, 2009

2.012: how to mind the future of a mission-critical world

A couple of weeks ago, in the midst of Hitachi's recent green eggs and HHAM announcement, HDS bloggers Claus Mikkelsen and Michael Hay teamed up to assert that I have nothing better to do with my time than to comment on their blogs. Michael even went so far as to comment:

Claus I agree with your approach here, and I do wonder if our Boy Wonder, Barry, is a full time blogger for EMC without anything else to do.

After that slap-in-the-face, both Claus and Michael have has chosen to censor my comments on their respective blogs his blog, and it appears that Christophe Bertrand will no longer publish my comments either. [UPDATE 21 June 2009: Although he obviously agreed with Claus’ decision to censor me, Michael now says he hasn’t received any of my comments on his blog- I’ll give him the benefit of the doubt – for now.]

Was it something I said?  Angel

Fortunately, the storage anarchist does have a day job.

In fact, the latest issue of the EMC.now magazine includes an article about how the Symmetrix Product Group stays closely connected with the requirements and future vision of its customers and prospects, and provides some insight about what I really do here at EMC. If you're interested, the article is How to mind the future of a mission-critical world and it can be found on page 18 of the on-line version or on page 10 of the PDF version of the EMC.now magazine.

In fact, this close customer interaction that the Symmetrix management team maintains is the real reason why the words "from a unique perspective" is included in my blog's masthead. I get to see the future of storage technology through the eyes of customers dealing with the here and now.

Customer insight is also why I can ask EMC's competitors the tough questions so quickly and precisely whenever they make an announcement – I actually DO live and breathe customer requirements for storage, and it really IS part of my job to understand if, when and how competitors are addressing the customer requirements I learn about daily. So as irritating as my questions are, I know that the competitors are getting these same questions from their prospects. And their bloggers have come to know that  that I won't hesitate to call them out on a BS answer – especially when they make stuff up or misrepresent the facts.

And if that makes me persona non grata, so be it. Anarchy cannot be censored!

By the way, there are lots of other interesting articles in this issue of EMC.now. Whether you are an EMC customer, partner, prospect or competitor, I encourage you to give it a thorough read. And if you'd like to discuss any of the content, feel free to post your thoughts and questions here.

I promise you won't be censored, even if I might not be able to answer all of your questions.

 

This is another post from the storage anarchist.


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marc farley

The angelic emoticon was touching. It's too bad the HDS guys don't understand blogging discourse better than they do. I'm sure we all would have enjoyed the exchange.

Ken Steinhardt

I found the comments from the Hitachi crew particularly interesting, as in the Real World I see Barry doing Real work constantly, all the time, but now that I think of it I don't think that I've ever actually seen him while he was blogging to my knowledge - I've assumed that he did all the blogging in his time outside of work. Glad that the Hitachi crew was able to correct my personal, hard, in-the-flesh observations and perspective.

PJ

Barry, it's "persona non gradita" :-).
Let me say that as a emc customer I really appreciate the effort that emc puts in listening to customers and reacting (or at least trying to!) in order to
better understand the evolving storage needs..
And I haven't seen anything like that not only in other storage vendors, but in IT as a whole...
I don't want to look as a fanboy here ('cause I'm not): I just like
the fact that the customer-vendor relationship goes far beyond the pre-sales/sales stage: that's what I call 'a partnership'.
Regarding Barry's work, I had the chance to see him at work, and let me just say that his
professionalism just can't be discussed. I would me more than happy to see many Barrys out there in the rest of the IT world...


PJ

Barry, it's "persona non gradita" :-)

As a EMC customer, let me say that if there's something I really appreciate that's the effort that EMC puts in listening to customers' need and trying to answer the right way. IMHO that's the difference between a buyer/seller relationship and what I call "a partnership". Not only I feel that my partner cares and respects me... I can see the results in a relatively short timeframe. Nowadays, that's a rare/unique approach.
Regarding Barry's work: I had the chance to see him in action, and let me just say that his professionalism can't be discussed. period.

Am I a EMC fanboy? nope. I just like professionalism, and strongly dislike talkers that can't deliver.

Michael Hay

Come on Barry I haven't censored your comments or anything like that I just haven't seen your comments on my blog recently. I do actually enjoy our interchanges. I will commit to continue jousting with you. In fact not engaging would be a sign of disrespect. While I don't agree with you at all, I do respect you as a competitor. I will not comment for my colleagues, just myself.

I do have one request, please keep your language clean. I may throw the occasional verbal grenade your way, but I won't use ugly four or three letter words. I expect the same of you.

Finally, I'm doing a post of the recent visual exploration of Linux file systems. Note that I've asked the author for permission to utilize his images. To do this I posted a password protected post so that the author of the work can take a peak before I post. Just wanted to let you know ahead of time.

Michael Hay

Barry I never said that I agreed with Claus's decision BTW.

the storage anarchist

Michael...ummm, you may not have agreed with his decision, but you very clearly agreed with his approach - your comment is directly quoted above and remains unmodified on Claus' blog.

Tomahto / TomAYto - seems pretty clear that you support his censorship of my questions.

Ronnie Jones

So what are all of the censored questions? Why don't you post them on your blog so we can all read them?

Michael Hay

Barry here is my response to your figuring on HTSM + USP-V migration capabilities:

http://blogs.hds.com/michael/2009/07/my-response-to-barry.html

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